The future of manufacturing in Canada

Some Canadian firms are showing how the sector could drive the economy of the future
by Erica Alini on Wednesday, September 21, 2011 6:20am - 1 Comment
Up off the factory floor
Photography by Andrew Tolson
When the assembly line at Ford’s plant in St. Thomas, Ont., came to a halt on Sept. 15, it wasn’t just one factory that shut down. The closure could bring the death of an entire industrial ecosystem, experts warned. More than 300 suppliers feed into the St. Thomas plant—35 of them in Canada. Job losses are likely to extend far beyond the 1,100 workers directly employed at the southern Ontario plant that had been churning out Ford Crown Victorias, Mercury Grand Marquises and Lincoln Town Cars for the past 44 years.
The story of St. Thomas and its displaced workers follows a script well-known to this and most other rich countries. Between 2004 and 2008, Canada shed nearly 322,000 manufacturing jobs, according to Statistics Canada, and this was before the economic downturn took hold. In the U.S., the hemorrhage, driven, as elsewhere, by cheaper foreign competition and a general shift toward the service sector, amounts to eight million jobs lost since 1979. And workers transitioning to a job outside the factory often have to accept a painful pay cut—in Canada it averages around $10,000 less a year, according to a 2008 report by Toronto-Dominion Bank—driving up the divide between rich and poor. Yet the loss of industrial jobs has simply been assumed to be the price of advanced development.
There are signs, though, that the factory era may not be over in Canada just yet. Some manufacturers in niche markets are flourishing. Others are showing how the production plant, with a high-tech spin on it, could even be the future of the Canadian economy—or at least an integral part of it.
Of course it’s not going to be a return to the old-school resource mill that turns raw commodities into finished goods. Homegrown manufacturing these days is a little more complex: focused on bringing together various components from different supply chains “in a way where they work, and where all of those parts can be choreographed to arrive at a certain time, in order for you to build some sort of finished product,” says Mike Andrade, senior vice-president for diversified markets at Celestica, a provider of electronics manufacturing services headquartered in Toronto.
Celestica, which provides manufacturing and other services for Waterloo, Ont.-based Research in Motion, among other firms, is one of this newer breed of Canadian manufacturer. With industrial plants and design and engineering teams everywhere from Ottawa to Laem Chabang, Thailand, Celestica handles all aspects of production for other companies. Its plants in Asia build phones, but its Toronto facilities can prototype new products such as smartphones to ensure a smooth scale-up of production, and repair them too if they break after sale. Another of the company’s specialties is designing and overseeing supply chains its clients rely on to produce anything from guidance systems for airplanes to medical devices.
Delegating supply chain management to contract manufacturers like Celestica is a long-standing practice in the electronics industry, where competition tends to be fiercest and business models are faster-changing than in virtually every other sector. Today, though, that model has spread everywhere, from the defence industry through to automakers and the green-tech sector. Almost unnoticed by consumers, the world’s leading contract manufacturers—which besides Celestica include China’s Foxconn, the U.S.’s Sanmina-SCI and hundreds of smaller competitors—now account for a significant slice of the global manufacturing market. These companies manufacture anywhere in the world, but they often keep a chunk of the process, and control over it, close to home.
At the same time, some firms—including in the electronics sector—are dusting off their machinery and shifting much of their manufacturing back to their own plants. That’s the case, for example, at Miranda Technologies, a Montreal-based maker of infrastructure and monitoring systems for the broadcast industry. After contracting out the manufacturing process between 2001 and 2007 in order to meet rapidly growing demand, the company decided to turn the switch of its own assembly lines back on in 2008. “It turned out that outsourcing wasn’t giving us a great advantage,” says chief operating officer Luc St-Georges. So Miranda opted for doubling its manufacturing shop from 30,000 to 60,000 sq. feet, and went on to assemble almost everything in-house.
Offshoring isn’t for everyone, says Brian Piccioni, an analyst at Bank of Montreal. Generally, it benefits the bottom line of companies that are in the business of fabricating millions of identical units. Apple, for instance, isn’t about to shift the production of iPods from Asia to California. But that was not the case with Miranda, whose product list encompasses over 900 different hardware devices, but whose yearly sales hover around 160,000 units. For this kind of high-mix, low-volume business, says Piccioni, Canada is a good place to run a factory.
And whatever manufacturing will come to look like, keeping that capability alive is essential, argues Celestica’s Andrade. Without it, he told Maclean’s, “you’re not able to turn ideas into products, and you’re not able to make sure that the products that you have keep working.” Expanding that capability, he maintains, may be just what Canada needs to translate generous public funding of research and development into homegrown multi-million-dollar global corporations, and not just start-ups that are regularly swallowed up by foreign multinationals.
Making some things at home and helping to design and prototype devices also ensures the country continues to have a good understanding of the technology its citizens have come to rely on, which ultimately is, Andrade insists, in our best interest.
Without that understanding, “you’re relying upon the goodwill of someone that you’ve never met and who may or may not ultimately have the same point of view as you do, and you’re relying on them now for something you’ve based your standard of living on. It’s a heck of a bargain to make.”
There’s more than circuit boards to the future of “made in Canada,” too. Though some of the modest growth in manufacturing that’s helped propel Canada’s post-recession rebound may be short-lived, in some sectors there’s potential for long-term expansion, says Michael Burt, an associate director in the industrial economic trends group at the Conference Board of Canada. Take aerospace, he says, where governments in Asia and the Middle East are turning to the likes of aircraft maker Bombardier to build up their transportation infrastructure.
Canada has also quietly become a world leader in a sector few associate with factories and conveyor belts: food manufacturing. With a rich agricultural endowment and a strong domestic demand, food processing grew right through the economic downturn to eclipse even the auto industry as Canada’s largest employer in manufacturing, says Burt. There are now around 230,000 Canadians whose job is, for example, to turn grains into packaged whole grain bread. And while global markets are rife with agricultural trade barriers, in a world where China and India are net food importers, there are plenty of opportunities for growth abroad, adds Burt.
Even sectors once deemed extinct in the age of globalization are proving there’s room for a made-in-Canada option. Dayton Boots, the Vancouver, B.C.-based maker of leather footwear for loggers, motorcyclists and construction workers, continues to make all of its goods at one manufacturing plant in East Vancouver. The company went into receivership in 2004, before its current CEO Stephen Encarnacao took over in 2005 and turned it around by playing up precisely the manufacturer’s Canadianness. One of the survivors in the Canadian textile and apparel industry, whose overall production has shrunk by 60 per cent in the last decade, the company calls itself “stubbornly Canadian.” The marketing strategy works particularly well with today’s quality-conscious consumers, says Encarnacao. A focus on quality and durability has kept others afloat in the textile industry, such as manufacturers of seat belts and firefighter uniforms, says Burt. After years of shrinkage due to competition from abroad, there are signs that things have stabilized. In 2010, the textile sector saw its first year of growth in more than a decade.
Some experts suggest there may be signs here of a broader change in the global supply system. Research tied to an upcoming survey of domestic manufacturers by accounting and advisory firm KPMG found that Canadian companies are planning to source more of their product components from home and the U.S. in the next couple of years. It’s a U-turn from last year, when most said they would buy more from China. Logistical headaches are leading managers around the world to revise global supply chains looking for ways to save, says Jonathan Kallner, KPMG’s national industry leader, industrial markets. It’s not just because higher oil prices are bumping up transportation costs and eroding the price advantage of sourcing components in faraway, low-cost jurisdictions. Another problem, notes Kallner, is that there are few trains and cargo planes left linking parts suppliers to the companies that own the end products. In part, explains Kallner, it’s because “we see significant amounts of natural resources being moved out of North America into developing countries, and so a good amount of our capacity is being used to move those resources.”
The rebirth of manufacturing is not without big challenges. It’s not clear, for instance, whether the factory of the future is going to be the reliable supplier of steady, middle-salaried jobs it used to be. Some in the U.S., like Susan Hockfield, the president of the Massachusetts Institute of Technology, believe that assembly lines can still provide work for millions. Several scholars at MIT are calling for industrial policies to spur the birth of new manufacturing industries around advanced technologies such as lithium batteries and biotech. But others are skeptical. Columbia University economist Jagdish Bhagwati, for example, calls North America’s recent fascination with manufacturing a “fetish.” High-tech manufacturing, he argues, will create few and relatively high-skilled jobs—just like the service sector. Small-scale cottage industries appealing to niche markets also have little room to become sources of jobs for the masses.
Some question whether Canada really shares America’s new-found enthusiasm for the factory. Canadians appeared exceedingly comfortable with the demise, only two years ago, of the nation’s telecommunications behemoth, Nortel, says Celestica’s Andrade. When the company filed for bankruptcy protection in 2009, there was hardly any talk of a government bailout. “I would challenge you to think that people even care [about the future of manufacturing in this country],” he says. In part, he speculates this lack of interest may be due to that fact that because Canada, unlike the U.S., has never been one of the world’s manufacturing powerhouses, seeing jobs and factories move to low-cost jurisdictions in the past three decades was somewhat less traumatic. Canadians may be too busy selling natural resources and patting themselves on the back for faring so well through the downturn to wonder about the fate of “made in Canada,” he says.
A second dip into recession, of course, could wipe out that attitude, and help focus minds back on the future of manufacturing.

SMART CITIES

On immigration, Canada could learn from world capitals

Special to Globe and Mail Update
Ratna Omidvar thinks Canadian cities could be doing more to welcome skilled and entrepreneurial immigrants. As president of Maytree, a Toronto-based foundation that seeks to reduce poverty and inequality, Ms. Omidvar knows how important these newcomers are to urban economies.
Through its DiverseCity project, Maytree is working to propel more members of the Greater Toronto Area’s visible minority population into leadership roles.
But the GTA has some catching up to do, says Ms. Omidvar, who is also co-chair of DiverseCity Community Resource Society. In a 2009 report, Ryerson University’s Diversity Institute in Management & Technology found that visible monitories accounted for just 14 per cent of the region’s leadership positions, even though they made up 49.5 per cent of its population.
Ms. Omidvar’s organization is also looking at ways to make Toronto friendlier to immigrant entrepreneurs by offering programs tailored to them. Barcelona and Vienna both have a full suite of services to help immigrants launch their own businesses, she notes.
Although Canada has a robust immigrant settlement and integration framework, it can learn from these cities, Ms. Omidvar argues. “It’s actually quite mind-boggling how much more creative they are than we are,” she says. “We have not grabbed the opportunity that would-be immigrant entrepreneurs present to us.”
In a global economy, cities that attract and successfully integrate immigrants gain an edge over their rivals. But an ethnically diverse leadership and talent pool is just one part of the equation. Cities must also win their share of the educated and highly mobile young workers who figure prominently in companies’ location choices.
Skilled immigrants make Canada more globally competitive, says Alison Konrad, professor of organizational behaviour at the University of Western Ontario’s Richard Ivey School of Business.
“The deep knowledge of other cultures they can bring to our businesses has a lot of potential,” Dr. Konrad explains. “Where it starts having synergies and is a catalyst for business is when people help us to understand new groups of customers that are relatively not well served.”
International immigration has played a crucial and often overlooked role in the United States’ economic success, says Joe Cortright, president and chief economist of Impresa, a Portland, Ore.-based consulting firm that specializes in metropolitan economies and knowledge-based industries.
No doubt. Between 1995 and 2005, according to a Duke University study, 25.3 per cent of U.S. engineering and technology startups had at least one foreign-born founder.
Meanwhile, U.S. metropolitan areas with the highest levels of educational attainment – a key driver of prosperity – are home to the most immigrants, Mr. Cortright says. “Places like New York, San Francisco and Miami all have very large immigrant populations, and a very high fraction of their well-educated population [was] born abroad.”
Immigrants tend to move to places where members of their community already live, Mr. Cortright adds. Also, some cities are more globally connected than others. For example, Miami and San Francisco have close ties to Latin America and Asia, respectively. “There are a whole set of cultural and institutional factors in those cities that I think make them much more capable of attracting and assimilating immigrants,” Mr. Cortright says.
The right programs can make a big difference, too. Ivey’s Dr. Konrad works with employers through the Toronto Region Immigrant Employment Council (TRIEC), which was co-founded by Maytree and includes members from business, labour and government. On the employer side, TRIEC trains companies to do culturally competent selection and hiring.
One stumbling block for Canadian employers is that they may not recognize topnotch educational credentials from countries such as China and India, Dr. Konrad explains. “Our selection systems, on the objective as well as the more subjective side, are really skewed for people in our own culture,” she says. “We miss a lot of talent that way.”
At the industry-led Edmonton Region Immigrant Employment Council, a mentorship program helps skilled immigrants move toward jobs that match their educational and professional backgrounds. “They sometimes need a little bit of an insider’s guide to what it’s like to work in the Canadian workplace,” says executive director Doug Piquette.
Many of them weren’t born overseas, but talented young workers also play a vital role in cities’ economic development. Impresa’s Mr. Cortright spends much of his time tracking the movements of well-educated young people throughout the U.S. As he points out, they’re the most mobile demographic in American society.
Since 2000, Impresa reports, the number of college-educated 25- to 34-year-olds living in or near the cores of the 51 largest U.S. metropolitan areas has grown by 26 per cent. That’s double the increase outside of close-in metropolitan neighbourhoods.
Because this age group is smaller than it was in the 1990s and the oldest baby boomers have started to retire, talent is scarcer, Mr. Cortright says. “Increasingly, employers are making location decisions based on what’s a place where there are lots of talented people already and to which it’s relatively easy to attract more if [they] need them.”
To become one of those places, a city must offer amenities such as interesting neighbourhoods and good public transit, Mr. Cortright advises. It also needs a distinct identity – for Portland, it’s beer, bikes and Birkenstocks. “Figure out what your niche is, what groups you appeal to, and focus on that,” Mr. Cortright says. “No city can be the best place for everybody.”
City moves
Maytree, the Toronto-based foundation, showcases global cities’ efforts to integrate immigrants on its Cities of Migration website. Here are five examples from the world of work:
  • HAMBURG, GERMANY:

    In 2006, Hamburg kicked off a marketing campaign to recruit more civil servants from immigrant backgrounds. It has generated results: Last year this group accounted for 15 per cent of trainees for mid-level positions, compared with 5 per cent when the campaign began.
  • BARCELONA, SPAIN:

    In a city where immigrants made up almost 20 per cent of the population in 2009, economic development agency Barcelona Activa has adapted its well-established entrepreneurship programs to serve them.
  • COPENHAGEN, DENMARK:

    The Danish Centre for Information on Gender, Equality and Ethnicity runs a mentoring program that matches immigrant and refugee women with counterparts from the work force.
  • NEW YORK CITY:

    Besides helping immigrant professionals adapt to and succeed in the job market, the non-profit organization Upwardly Global operates an employer network.
  • AUCKLAND, NEW ZEALAND:

    In 2008, local civic and business leaders launched Opportunities for Migrant Employment in Greater Auckland. They modelled it on the Toronto Region Immigrant Employment Council.

Immigration a labour solution

 

 
 
 
 
Linda West, president of Actyl Group Inc., a Regina-based immigration consulting firm, and Marc Capistrano, of Staffhouse International Resources, a Philippines-based human resources company, spoke on international recruitment on Tuesday.
 

Linda West, president of Actyl Group Inc., a Regina-based immigration consulting firm, and Marc Capistrano, of Staffhouse International Resources, a Philippines-based human resources company, spoke on international recruitment on Tuesday.

Photograph by: Troy Fleece, Leader-Post, Leader-Post

Saskatchewan's economic boom is coinciding with the retiring baby boom, creating a ticking timebomb that could stall the province's economic and population growth in the decades ahead, a local business group was told Tuesday.
One solution to the coming labour crunch is immigrant workers, particularly from the Philippines, where half the workers are fluent in English, most are welleducated, hard-working and reliable, according to Linda West, president of Actyl Group Inc., a Regina-based immigration consulting firm, and Marc Capistrano of Staffhouse International Resources, a Philippinesbased human resources company.
West and Capistrano, who spoke at a luncheon meeting of the Regina & District Chamber of Commerce, are partners in the growing business of providing skilled and semi-skilled labour for Saskatchewan employers, who are having difficulty finding and retaining Canadian-born employees.
West, who has a PhD in health management and an MBA, said demographic patterns are changing due to the retirement of the baby boom generation and the relatively small generation of working age people replacing them.
In addition, many Canadian young people are shying away from jobs in the service sector, leaving employers scrambling to fill jobs in the restaurant industry, for example.
Another area of rapid job growth is construction, followed by manufacturing. Skilled trades, such as pipefitters, sheet metal workers, welders and other 'red seal' trades, will continue to be in high demand as the economy ramps up.
Signs of the coming labour market squeeze are: wage inflation, project delays or cancellations and lower economic growth, West said.
"Our GDP is expected to get damped down by our workforce very substantively between 2015 and 2020-25 just because there will not be enough of a workforce. We're just seeing the beginning of the crisis, unfortunately. It's getting worse."
That's where the Philippines comes into the picture.
Capistrano said the Philippines' 400-year history of Spanish rule, followed by the U.S. occupation in 1898 has created an Asian country that is 90-per-cent Roman Catholic and 50-percent English speaking. And because Filipinos are generally hard-working, highly educated and reliable, they are employed in 190 different countries around the world as everything from labourers and technicians to highly skilled professionals.
But employers need to allow six to eight months minimum to get Filipino employees into the country due to Philippine immigration rules and restrictions imposed by federal immigration officials, as well as provincial programs, like the Saskatchewan Immigrant Nominee Program (SINP).
"There's a ton of paperwork, both here in Canada and in the Philippines,'' West said. "So we encourage you to get involved very early - six, eight, 10, 15 months out ... So the (immigrant workers) are ready to come, they already have their visas and you're just picking up the phone when you need them.''
If the workers are needed in less than six months, the applicants will have to be "multi-tracked. It will make your head spin. We'll be doing your paperwork ... and we'll be needing a lot of your attention very intensely at the beginning.''
West estimated Actyl has brought about 450 immigrants into the province in the last three years, but the demand in the years ahead will be in the thousands.
"The projection from the Saskatchewan Construction Association is 7,000 workers in the next two years."
Added Capistrano: "The numbers are staggering. One client of mine said they would need 6,000 workers in the next two years.'' bjohnstone@leaderpost.com
 
 


Read more:http://www.leaderpost.com/life/Immigration+labour+solution/5433490/story.html#ixzz1YgX7mDkQ

Canada’s immigration minister in the hot seat

By QMI AGENCY

Posted 22 hours ago
Laurie Callsen
Camrose Canadian
CAMROSE — Canada's head of immigration and employment was put in the hot seat during a recent stop.
At a Sept. 14 meeting hosted by the Chamber of Commerce, federal citizenship, immigration and multiculturalism minister Jason Kenny spoke about how Canada's immigration and employment sector has adapted since the recession and plans down the road to streamline the immigration process.
"Canada can be very proud of how blessed we are as a country, how we got through (the recession) stronger than pretty much any other major economy in the world.
And we're the only major economy that has replaced all the jobs that were lost in that period of time.
Now we have the strongest growth, the soundest financial institutions, the best fiscal position and the best job creation record," Kenny said.
"This is where immigration comes in. ... For a couple of generations, Canadians have been deciding to have fewer kids than we need to grow or maintain our population, which means ultimately fewer workers and fewer tax payers to pay for benefits, health care and pensions for our growing number of retired folk."
Kenny said the Canadian immigration program is needed to help Canada's economy, because foreign workers are qualified and can help fill the gaps in the labour market. The Temporary Foreign Worker program looks at bringing in qualified individuals to Canada to work jobs that Canadians aren't applying for. The process is initiated by the employer, who has to prove that no Canadian has applied for the position before looking outside Canada's borders for employees.
"We have to move Canadians who are unemployed or underemployed into getting jobs. It doesn't make any sense to me, but we all know it's true, that there are parts of this country with double-digit unemployment and yet here in Alberta and in Saskatchewan, we have ... virtual full employment," he said.
Russians working in Atlantic Canada

"Believe it or not, I'm actually bringing in temporary foreign workers from Russia to work in fish processing plants in parts of Atlantic Canada with double-digit unemployment. Tell me how that makes any sense. Why would somebody want to be sitting at home collecting an EI cheque when there's decent work down the road?"
But some present at the meeting pointed out the flaws in the program. One man who drove from Peace River because he knew the minister would be in Camrose, said the red tape and bureaucracy he has to go through to bring in temporary foreign workers is enormous, but without the program he would have to live on welfare.
"In 2009 when we had the recession, because unemployment was going up and a significant number of Canadian were being laid off, the government wanted to be sure that we weren't extending foreign workers into an economy where Canadians were going to need those jobs.
"That's why they tightened up to the one-year Labour Market Option (LMO). Now that things are moving and now that unemployment is going down and the labour market is getting tighter, we recognize that there's a need to relax these rules," Kenny said, adding that he was working with the Human Resources ministry to streamline the application process.
Another problem one employer was having was his foreign employees wouldn't honour the contract. He has had several foreign workers skip town on him to get higher-paying jobs in Edmonton, he told Kenny.
Kenny said that the ministry is looking to streamline its application process for all immigration departments, so files are electronic and accessible to all ministry employees, so when someone calls to get an update on their file, they can actually get results instead of being handed off from desk to desk. Currently, there are one million applications in the system, with hundreds more trying to apply for immigration.
"We don't get any more money to deal with all that volume. We have to deal with the same budget that we had years and years ago. We're trying to fix this. It doesn't happen overnight. We're bringing in technology to move it all to an electronic system.
Fixing communication problem
"Secondly, we're going to contract out our telephone information line. We're going to make it much more efficient so people actually get someone on the line, we give them information but were going to charge them a couple of bucks to make the call so we can actually pay to hire more people," he said.
"We're also putting limits on the new applications coming in so the wait times aren't as long.
"These are some of the things we're trying to do to fix these huge bureaucratic problems that we have. I want my ministry to operate more like a businesses. You want to go faster? Fine. You pay us more, so we can connect the revenue that we get with the service we provide," Kenny said, pointing to Passport Canada's policy of processing passport applications faster for an extra fee.
Kenny was on a tour of Alberta to speak about immigration and employment issues, with additional stops in Red Deer, Stettler and Edmonton.

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