Housing: Room for Rent…Or Not?

United Nations Human Rights Council logo.
United Nations Human Rights Council logo. (Photo credit: Wikipedia)

One of the most stressful aspects of arriving in a new country is trying to get a clean and safe place to live. A lot of newcomers come to Canada with children. The school they select is based upon where they live, so finding good, affordable accommodation quickly becomes one of the most important decisions any newcomer makes while trying to put down roots in Canada.
It is important that newcomers read a bit about the laws that govern housing in Canada. There is a Human Rights Code or Human Rights Act for every province that governs the way accommodations are leased and rented in that province. For instance, according to the Ontario Human Rights housing code,  anyone - be they newcomers or citizens - should be able to get good housing that they can afford. To this end, both tenants and landlords (or housing providers) have clearly defined rights and responsibilities.
To find out more about the rights and responsibilities of tenants and landlords, I approached John Fraser, Program Manager at the housing advocacy group Centre for Equality Rights in Accommodation (CERA). He guided me through the minefield of legal terms which are often confusing rather than enlightening.
Here are excerpts from the interview:
CNMag: How will newcomers learn about your organization CERA, as usually they are referred to you only if they have a problem?
JF: Right off the bat I would like to reinforce the fact that as a tenant, newcomers have the right to equal treatment in housing without discrimination and harassment.
The Ontario Human Rights code is very clear that you cannot be refused an apartment, harassed by a housing provider or other tenants, or otherwise be treated unfairly because of your race, colour or ethnic background, religious beliefs or practices, ancestry, place of origin, citizenship, including refugee status, sex (including pregnancy and gender identity), family status, marital status, including people with a same-sex partner, disability, sexual orientation, age, or because you are receiving welfare.
You are also protected if you feel you have been discriminated against because you are a friend or relative of someone identified above. That said, the facts on the ground are different. People do face discrimination in housing over some of the above issues. It is when they are turned down for accommodation that they approach us through a settlement agency.
CNMag: So you are their last resort?
JF: Yes you can say that. We are the people they turn to before they take any legal action. Although we try and avoid doing this as it is a costly and time consuming affair. The way it works is like this: the settlement worker usually talks to the housing provider on behalf of the potential tenant. It is when the landlord or property management firm tries to avoid solving the problem that we intervene at the request of the social worker.
CNMag: Can you help us understand your advocacy work better with an example?
JF: Sure. I know of this physician from Bangladesh who came here as an immigrant. He came alone and stayed with his brother for six months. He did odd jobs for a few months and got laid off. He is now on social assistance. It was all okay until his brother's wife joined them in Toronto. It was then that the physician decided to look for another apartment. Although there was availability in the same building, the property manager declined him tenancy based on the fact the physician was receiving social assistance. The settlement worker contacted us and we got involved. We spoke to the property management company suggesting to them the different courses of action we could take, including filing a human rights complaint if they did not change their stance. The outcome was positive as the client was offered accommodation and is now quite well-settled.
CNMag: What are the rights of of the housing provider or landlord? After all, they must be sure of the tenants' ability to pay.
JF: The Ontario Human Rights housing code is fair both ways, as after all, the housing provider must be sure of the tenant's ability to pay rent as they are in the business of renting and not a charity. When renting accommodation there are certain rules and regulations which must be observed. Landlords are well within their rights to ask for rental history, credit references and/or credit checks. However, a lack of rental or credit history in the case of an immigrant should not count against you.
CNMag: In general what has been your experience working at CERA?
JF: We commissioned a discrimination audit across Ontario in 2009.  The findings show that 1 in 4 people or 25% were not offered housing because they were on social assistance. 1 in 3 or 35% were discriminated against because of mental health issues, single parents were denied housing 14% of the time, while people with Caribbean accents denied housing 28% of the time and south Asians were discriminated against 23% of the time. We have been doing advocacy work since 1987 and despite the human rights code the barriers that keep disadvantaged people from getting and keeping their home are in no way gone. Housing discrimination most often affects marginalized communities and our aim is to promote and enforce human rights in housing for people across Ontario.
For more information on the Centre for Equality Rights in Accommodation (CERA):
Visit: www.equalityrights.org
Call 1-800-263-1139
Email: cera@equalityrights.org.
Their CHER site provides housing workers and advocates across Canada with tools and information to overcome barriers.
For Human Rights Codes in your province, click these links:

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Adapting: What’s Your Name Again?

University of British Columbia
University of British Columbia (Photo credit: Wikipedia)

By Sandra Fletcher
One day last month a memo came from Human Resources: “Your employee, Chung Ming Min, needs to complete this form...” No problem... with one exception – who was Chung Ming Min? There were several employees in my division with the last name of Min and several more had Chung or Ming in their names. Who was I looking for?
Turned out it was Jenny Min. It took me a whole day to figure it out and it was only by looking through half a dozen old employee files that I managed to come up with the solution.
Changing or adopting new names in order to more easily assimilate to another culture has been going on for  generations. A century ago, when Irish orphans arrived in Quebec they were asked to adopt French Canadian names. It was thought, at the time, that having names that were similar to the other citizens would make it easier for the children to blend in. Most did change their names but some refused, and to this day you will often hear Irish names still used in Quebec.
To avoid discrimination following World War II, many of the people who immigrated to Canada from Germany and Russia changed their last names. Schwartz was changed to Black (the literal translation from German to English) and the Russian Romanovsky, was changed to Roman. Whether or not the prejudice would have existed based on their name alone is unknown but it gave the families security, believing they had done something to distance themselves from their past.
Sometimes people change their names just for the sake of making things easier to spell. Polish names often contain letters that can’t be translated into English characters. Other names have different meanings in their original language than they do in English. Even the current US President, Barack Hussein Obama was known as Barry Obama in College!
It is very common for newcomers to Canada to adopt a Canadian-ized name – but do you have to in order to get ahead? The simple answer is no. It is not a requirement to have an Anglicised name to get along in Canada. Although it may make your life easier if you make modifications.
According to a study from the University of British Columbia called Why Do Skilled Immigrants Struggle in the Labor Market? A Field Experiment with Six Thousand Résumés, “Canadian-born individuals with English-sounding names are much more likely to receive a callback for an job interview after sending their resumes compared to foreign-born individuals, even among those with foreign degrees from highly ranked schools, or among those with the same listed job experience but acquired outside of Canada.” Professor Philip Oreopoulos, the author of the study published in 2009, argued that the gap in the employment rates of immigrants not even making it to the interview stage in the job application process.”
By law, employers aren’t allowed to discriminate based on your cultural background. Does it happen though? Of course it does. Ask yourself this: When speaking to a recruiter, can I clearly pronounce and have the person I’m speaking to understand what my full name is? If you can’t – then perhaps it would be best to use a pseudonom (same as an alias or a nickname). It’s a name you can substitute for your own.
However, all of us have a legal name. That is the name registered on all of your paperwork and what you would use for banking, taxes and in any dealings with the government. In addition to your legal name you can adopt another.
Eustathios is often changed to Steve, Jaspal can be Jas and Chung Ming can be Jenny. It’s your choice. The trend nowadays on résumés is to provide both options. For example, the name portion of the resume itself would read:
"Kwun-Mei (Bonnie) Tao"
Both the Chinese and Anglicized names are listed. It’s extremely important though that you remain consistent on all of your paperwork, and if you use the name Bonnie – stick with it!
To legally change your name you would need to complete official paperwork with the government. Your papers will all be reissued in your new name. You can find out more information about the fees and requirements on the Government of Canada website.
Ultimately, it’s important to be true to yourself and how you identify yourself is part of that.
I have a friend named May Ling Lee. At work, she is May Ling. To her friends, she is May Ling. To her family, she is Susan – sister to Heather and Jessica. These are the names they helped each other choose when they arrived in Canada as children from Hong Kong. To me, May Ling will never be a ‘Susan’.
To answer the question – what is in a name? – William Shakespeare said “that which we call a rose by any other name would smell as sweet”.
Sandra Fletcher
Sandra has specialized in Employment Services for over a decade. Her areas of expertise are Newcomer Settlement and Privacy Practices. She can be reached at sandrawrotethat@gmail.com

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